Janice.

Trusted by top companies

E-COMMERCE

I contributed to generative research and product recommendations to define the 2014 roadmap of the brand.Keywords: Research, Roadmap Prioritization, Design Lead
I executed on the definition and design of a revenue generating roadmap project. Keywords: Competitive Analysis, Usability Research, Analytics, Revenue Growth, Messy Work
I founded Spincake, a brand focused on a type of cake called ‘baumkuchen’.Keywords: Founder, Entrepreneur
I was tasked to reduce customer service calls and create a mobile-friendly workflow on a post-purchase experience.Keywords: Design Lead, Mobile Web, Sketch, Usability Testing, Reduce Contacts, User Journey Map
I identified areas that may be preventing conversion, prioritized recommendations, highlighting low hanging fruit and highest ROI changes.Keywords: Design Lead, Design Iterations, Heuristic Evaluation, Freelance Product Design, Figma

B2B

I drove the project, defined the product and designed a feature to allow users to engage in conversation around multiple digital files.Keywords: Design Lead, User Experience Research, Mobile App, Messy Work, User Journey Map, Sketch
I facilitated a 5 day workshop to strategize and plan the rollout of a customer account data backend.Keywords: Brainstorm, Workshop, Design Strategy, Feature Prioritization, Service Design
I was the PM who connected the dots between multiple teams to enable the ability to purchase and provision two products in one flow.Keywords: Product Management, Service Blueprint
I was the product manager responsible for the roll out of new pricing pages for Jira Software, Jira Service Desk, Jira Core and Confluence.Keywords: Product Management, Agile Development, Tracking and Analytics, Accessibility, Mobile Web, Managing Remote Team
I led the design direction and was PM for the rollout of a more scalable global navigation for all atlassian.com domains.Keywords: Navigation, Executive Buy-in, Tracking and Analytics, Mobile Web, Design Planning, Product Management, Managing Remote Team